I realize this is extremely small potatos, BUT. . .
I don't get my bank's attitude on the following siutation:
I was using my Bank of America debit card, as I usually do--this time to purchase time on a parking meter. It "declined" my card. I tried again. It "declined" again.
Then I took a closer look at my card, and saw that there was someone else's name on it! (The first name was Venus. Trust me on this one--I ain't no Venus!)
Then I searched my purse, and located MY debit card. Apparently I had been handed back TWO debit cards sometime in the last few days.
I had purchased coffee earlier that morning with Venus' card. I may well have been purchasing things for several days on her card. When I checked my account online against the receipts I had kept, I found about $30 worth of charges that did not appear on my account. I could only assume those were charges that came out of the mysterious Venus account.
So I called Bank of America to report the error. It was my intent to let them know what charges to transfer to my account.
But they were not the least bit interested.
I was told that the card had already been reported lost or stolen, and that Venus--whoever she might be--was not being charged for any withdrawals in the last three days. I was advised to cut up Venus' card, which I did.
OK--good for Venus.
But here I am, ready to actually pay the items I accidentally charged.
Apparently the bank has no way of doing that!
So the end result is that neither Venus nor I are paying for those $30 worth of items.
A good deal for both of us, I guess. But it doesn't make me confident as to how things are run at my bank!
Maybe Bank of America is too busy with their take-over of Merrill Lynch?